Mechanical issues are always best left to be assessed by a professional. You can also contact the company directly as they are knowledgeable about your specific device. Here is a list of popular product manufacturers and their contact information: Shark: http://m.sharkclean.com/contactUs/ Bissell: https://www.bissell.com/support/contact-us Dyson: http://www.dyson.com/Contact.aspx Eureka: https://www.eureka.com/customercare Kirby: http://www.kirby.com/consumer-relations/ iRobot (Roomba): http://www.irobot.com/Legal/Contact-Us.aspx Samsung: http://www.samsung.com/us/support/contact/ Whirlpool: http://www.whirlpool.com/contact-us/ GE: http://www.geappliances.com/ge/service-and-support/contact.htm Amana: https://amana.com/custserv/contact.jsp Maytag: http://www.maytag.com/contact-us/ LG: http://www.lg.com/us/support/telephone Electrolux: http://www.electroluxappliances.com/Owner-Support/Contact-Us/ Frigidaire: https://www.frigidaire.com/Owner-Center/Contact-Us/ Bosch: http://www.bosch-home.com/us/support/contact-us.html Magic Chef: https://mcappliance.com/contact-us Hot Point: http://www.hotpoint.com/appliance-support/ Speed Queen: https://www.speedqueen.com/support.aspx Hoover: https://hoover.com/contact/ Kenmore https://www.kenmore.com/contact-us